You may return most new, unused items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (for example you received an incorrect item).
You should expect to receive your refund within two weeks of us receiving your item back, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (3 to 5 business days), the time it takes us to process your return once we receive it (2 to 3 business days), and the time it takes your bank to process our refund request (2 to 3 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
We offer free US shipping to the 48 contiguous states on all orders over $75. For orders under $75 to those states, it's just $9.99 shipping.
Shipping takes from 1 to 5 working days. We have distribution centers in both Nevada and North Carolina, so generally shipping is much quicker, but we can't always guarantee our inventory is available in both warehouses.
Need it quicker? We also offer express shipping options, including Express Saver (3 days), 2 Day, and Overnight. Remember, these are all working day services, and the timer doesn't count until the next working day after dispatch.
We aim to dispatch all orders placed before 2pm Eastern Time that same day.
We also offer international shipping.